SERTA.ASIASATIRE
Update · 2026-09-23 · Formal Demand day

Ticket wall: auto-acks → 0 named replies

Serta / Serta Simmons Bedding HQ — alleged cheating / deception of the customer. Demand-day batch 04970506 / 04970508–04970513 (customercare@sertasimmons.com). Acknowledgement number ≠ named point-by-point written reply. Auto-ticket ≠ named point-by-point reply. Auto-ack ≠ answer. Not an adjudicated fraud finding.

Ticket wall · as of 2026-09-27 · ~86 days

Auto-tickets pile up. Named replies: 0.

04924162warranty auto-ack
04924539warranty auto-ack
04963917warranty auto-ack
04966202warranty auto-ack
04968606warranty auto-ack
04968775warranty auto-ack
04969702–082026-09-22 batch
04970506Demand-day · 2026-09-23
04970508Demand-day · 2026-09-23
04970509Demand-day · 2026-09-23
04970510Demand-day · 2026-09-23
04970511Demand-day · 2026-09-23
04970512Demand-day · 2026-09-23
04970513latest · Demand-day 2026-09-23
00073025Silentnight auto
00073028Silentnight auto
04970574lawyerstyle-wave · 2026-09-23 · 待补 UI
04970575lawyerstyle-wave · 2026-09-23 · 待补 UI
04971359warranty auto · 2026-09-24 · 待补 UI
04972662warranty auto · 2026-09-26 · 待补 UI
04972663warranty auto · 2026-09-26 · 待补 UI
0named point-by-point written replies

Serta / Serta Simmons Bedding HQ — alleged cheating / deception of the customer. Caption: acknowledgement number ≠ named point-by-point written reply; auto-ticket ≠ named point-by-point reply; auto-ack ≠ answer = alleged deception pattern (promised update, then silence). Evidence-linked; not an adjudicated fraud finding. Silence docket · Exhibit 04970506 · Exhibit 04970513.

Demand-day batch (text exhibits)

  • 04970506

    customercare · UTC 00:13:27 · exhibit

  • 04970508

    customercare · UTC 00:19:47 · exhibit

  • 04970509

    customercare · UTC 00:21:02 · exhibit

  • 04970510

    customercare · UTC 00:22:53 · exhibit

  • 04970511

    customercare · UTC 00:22:54 · exhibit

  • 04970512

    customercare · UTC 00:24:10 · exhibit

  • 04970513

    customercare · UTC 00:24:43 · exhibit

  • 04970574

    customercare · ~15:31 Asia/Shanghai · lawyerstyle afternoon wave · exhibit · UI 待补

  • 04970575

    customercare · ~15:34 Asia/Shanghai · lawyerstyle afternoon wave · exhibit · UI 待补

Delivery/silence ledger only — not a court finding of fraud. Full text exhibits: /silence/. Formal Demand band stays 2026-09-23 (deadline 2026-09-30).

Formal Demand (EN) Why auto-ack ≠ answer Homepage pressure band