100-night trial is a serta.com path; other retailers are on their own terms

Official distinction: serta.com 100-night trial and free returns; if you did not buy on serta.com, return through the original retailer; if that retailer is gone, the mattress is often a final sale. This Hong Kong purchase was not a serta.com cart checkout. The brand still sold the mark. Cited next to this Storini file because the public pattern — trial vs retailer — is the context Serta already lives in. This is not a claim that the Hong Kong mattress is the same SKU. It is a claim that silence is not unique, and that published warranty and service sentences already exist for Serta to use if it wanted to answer.

Serta.com 100-night trial vs non-Serta.com orders →

Back to the primary record or the public complaint desk.