iComfort: body impressions in 2–4 years; stain voids warranty

The same desk records iComfort owners reporting body impressions within 2–4 years at a $1,500–$3,000+ price, coverage only above 1.5 inches, and the stain clause: any stain voids the entire warranty even if unrelated to sagging. Softening and edge collapse are listed as typically uncovered. Cited next to this Storini file because the public pattern — iComfort / stain clause — is the context Serta already lives in. This is not a claim that the Hong Kong mattress is the same SKU. It is a claim that silence is not unique, and that published warranty and service sentences already exist for Serta to use if it wanted to answer.

Mattress Miracle — Serta iComfort Complaints →

Back to the primary record or the public complaint desk.