Human thread · 2026-07-08
Fourth notice — double standard and channel control
第四封：双重标准与渠道管控
To: Serta US + Serta China copies. Public exhibit of a notice that moved this file. Auto-replies are not published.
Pinned. Dealer withheld. Unproven legal labels remain questions. Not sent again by this generator.
FOURTH NOTICE — 8 July 2026 The file is no longer only a bad delivery. US public standard: White Glove — scheduled delivery, in-room setup, packaging out, old mattress out. China public standard: serta.cn service page — installation, repair, first-time problem solving, logistics tracking, safe delivery. Actual treatment: rain, 90-degree fold, family labour, rubbish, block. Channel question: genuine goods without a named authorised source are a headquarters problem, not a customer's missing receipt. Preservation request: advertising, dealer, installation, payment and traceability files.