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Human thread · 2026-09-12

Eighth notice — 50+ days of silence; public record expanded

第八封：沉默超过 50 天；公开纪录扩充

To: support@serta.com · SSBCommunications@sertasimmons.com · cs@serta.com.hk. Public exhibit of a notice that moved this file. Auto-replies are not published.

EIGHTH NOTICE — 12 September 2026

71 days after the first notice; more than 50 days after the sixth and seventh.

Still missing:
1. Named case owner, direct telephone/email, official case number.
2. In-person manufacturer inspection appointment.
3. Model map Storini / Sari-San Sebastian / AvantGarde / W13118HM.
4. Origin/import records reconciling New Zealand Made with Huizhou 2026/04/02.
5. Decoded QR/barcode, QC, Truck:99, SEQ:422, dealer/channel.
6. Official-channel invoice for ~US$23,000.
7. Written factory opinion on rain, 90-degree folding, AvantGarde finish.
8. Public apology and refund.

Public record expanded the same day: US headquarters briefing, China briefing, timeline, FAQ, label/code index. Daily unanswered-day clock.

Earlier allegations, preservation requests and demands remain expressly reserved.

Twelve questions →