Folded nearly 90 degrees. The China warranty already flinched.

Exhibits 03 and 04 show a worker bending the king mattress with a strap. The verbal line was that it could not be damaged. A 70-year-old family member was made to help lift.

Serta China's warranty terms exclude damage from improper moving and folding from free warranty. That sentence only exists because folding is treated as capable of harm.

This complaint does not pretend a photograph replaces a factory inspection. It requires an in-person inspection and a written opinion. Until that opinion exists, the mattress is not 'still brand new' in any sense Serta should be willing to sign.

Primary record: serta.asia. Evidence film: 02:02 cut, 15 chapters. Questions: twelve questions. Public complaints: sources.