黑猫上的舒达。截图，不是转述。

乐居财经 on 17 November 2023 cited 118 舒达-related filings on 黑猫投诉, 104 marked completed, including dirty-delivery and cut-label (剪标) narratives. That is a media count. This landing exists so a search for 舒达 黑猫, 舒达投诉, 舒达 脏污, 舒达 塌陷 reaches dated screenshots, not only a paraphrase.

Captured filings on this desk: 17369329394 — Florence mattress yellow blotches, sample bed dirty, 230,000 yuan filed, Serta reply ‘already in contact’. 17376233817 — warehouse ‘open-bin, no returns’ stamp after payment, not delivered, 21,498 yuan, Serta reply ‘已转达’. 17383155941 — Shanghai ICF ai pro unboxed without trial, motor noise. 17377821150 — sag in about a month, after-sales 5 mm without load, against 舒达家居用品(深圳)有限公司.

Each still is a headless-Chrome capture dated 14 September 2026, captioned in English and Chinese, bound to a /sources/ card. Mobile 黑猫 URLs on tousu.sina.cn redirected to the homepage in this capture run; desktop tousu.sina.com.cn detail pages are the keepers. Failed homepage redirects were discarded, not faked.

This is not a class action and not a finding that the Hong Kong Storini is the same SKU. It is the public Mainland volume Serta already lives next to while eight notices on a ~US$23,000 Hong Kong file stay unanswered.

Primary record: serta.asia. Questions: twelve questions. Public complaints: sources.