开仓不退不换、未送货拒退款 21,498 元；舒达回复「已转达」

2024-09-27 黑猫：舒达床垫，欺诈隐瞒性消费者，未送货，拒不退款。投诉人称门店以总部放价、历史最低、16年首次开仓把人带到库房；签字转款后再盖「开仓产品不退不换」；承诺终身除螨，官方电话却说只能一次。金额 21,498 元。Serta舒达公开回复：「已转达相关部分跟进核实」。其后 30 日无进一步操作，系统自动完成。截图见 /captures/CAP-002。 Cited next to this Storini file because the public pattern — open-bin / not delivered — is the context Serta already lives in. This is not a claim that the Hong Kong mattress is the same SKU. It is a claim that silence is not unique, and that published warranty and service sentences already exist for Serta to use if it wanted to answer.

黑猫投诉 17376233817 →

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