倾城 23,999 元腰疼要退，扣 30%；平台称未获品牌回复

2025-09-28 购买舒达倾城 23,999 元，严重腰痛要求退款。商家要扣 30%，称售前未告知。投诉人指出门店几十分钟试睡不是一整晚。消费保 2026-01-17 因未获得投诉品牌方的有效回复自动关闭。截图见 /captures/CAP-010。 Cited next to this Storini file because the public pattern — 30% restocking / back pain — is the context Serta already lives in. This is not a claim that the Hong Kong mattress is the same SKU. It is a claim that silence is not unique, and that published warranty and service sentences already exist for Serta to use if it wanted to answer.

消费保 100062525 →

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