White Glove FAQ: scheduled delivery, in-room setup, packaging out, old mattress out

Help article 974 describes White Glove as scheduled delivery, setup in the room of choice, removal of packaging, and removal of an old mattress/box spring where applicable. This is the US sentence this Hong Kong delivery is held up against. Cited next to this Storini file because the public pattern — help.serta.com — is the context Serta already lives in. This is not a claim that the Hong Kong mattress is the same SKU. It is a claim that silence is not unique, and that published warranty and service sentences already exist for Serta to use if it wanted to answer.

Serta help article 974 White Glove FAQ →

Back to the primary record or the public complaint desk.