黑猫 17376233817 — warehouse ‘open-bin’ sale, not delivered, 21,498 yuan, brand: ‘forwarded’
黑猫 17376233817：开仓不退不换、未送货拒退款 21,498 元，舒达回复「已转达」
Each still is a headless-Chrome capture of a public URL, taken 14 September 2026. It is a citation, not a court finding and not this Hong Kong Storini SKU. Private names on the platforms are already nicknames. Do not treat a screenshot as proof that every sentence on the original page is true — treat it as proof that the page existed, with this heading, this amount, and this brand reply or silence, on the capture date.
English caption. Black Cat complaint no. 17376233817, 27 September 2024. Title: “舒达床垫，欺诈隐瞒性消费者，未送货，拒不退款”. Amount 21,498 yuan. Status: completed after 30 days with no further user action. The complainant says a shop salesman used ‘headquarters dumping / historic low / first open-bin sale in 16 years’ to send them to a warehouse; a stamp ‘open-bin goods, no returns’ was added after they signed; promised lifetime mite-removal became one free service on the official hotline. Serta 舒达’s public reply on this page is four characters plus a clause: 已转达相关部分跟进核实 — forwarded to the relevant unit. Then the platform auto-closed. Silence by forwarding is the exhibit.
