CAP-010 — 消费保 100062525 — 倾城 mattress 23,999 yuan, back pain, 30% restocking, platform: no brand reply

消费保 100062525 — 倾城 mattress 23,999 yuan, back pain, 30% restocking, platform: no brand reply

消费保 100062525：倾城 23,999 元腰疼要退，扣 30%，平台：未获品牌回复

Each still is a headless-Chrome capture of a public URL, taken 14 September 2026. It is a citation, not a court finding and not this Hong Kong Storini SKU. Private names on the platforms are already nicknames. Do not treat a screenshot as proof that every sentence on the original page is true — treat it as proof that the page existed, with this heading, this amount, and this brand reply or silence, on the capture date.

English caption. 消费保 100062525, 3 December 2025. 舒达倾城, 23,999 yuan, severe lumbar pain, refund requested. Shop: 30% restocking, said to be undisclosed at sale. The complainant’s point: a few minutes of showroom ‘trial’ is not a night’s sleep. Platform auto-closed 17 January 2026 for lack of an effective brand reply. A ~US$3,300 mainland SKU and a ~US$23,000 Hong Kong SKU are different prices. The unanswered-brand pattern is not.

中文说明。 消费保 100062525，2025-12-03。舒达倾城，23,999 元，严重腰痛要求退款。商家要扣 30%，称售前未告知。投诉人的点是：门店几十分钟试睡不是一整晚。平台 2026-01-17 因未获品牌有效回复自动关闭。内地约三千美元的 SKU 和香港约 2.3 万美元的 SKU 价格不同。品牌不回复的模式相同。

繁體說明。 消費保 100062525，2025-12-03。舒達傾城，23,999 元，嚴重腰痛要求退款。商家要扣 30%，稱售前未告知。投訴人的點是：門店幾十分鐘試睡不是一整晚。平台 2026-01-17 因未獲品牌有效回覆自動關閉。內地約三千美元的 SKU 和香港約 2.3 萬美元的 SKU 價格不同。品牌不回覆的模式相同。

Original URL. https://www.xfb315.com/tousu/100062525

Capture date. 2026-09-14. Headless Chrome, desktop viewport. Not a photograph of a shop. Not generated satire.

Cited as PUB-057 →

Gallery: all captures. Desk: public complaints. This file: serta.asia.

ID	CAP-010
Desk	消费保
Captured	2026-09-14
Source card	PUB-057

CAP-010

Desk

消费保

Captured

2026-09-14

Source card

PUB-057