CAP-011 — 消费保 96018332 — ‘25-year warranty’ sold; later only the springs, 2,600 yuan to replace

消费保 96018332 — ‘25-year warranty’ sold; later only the springs, 2,600 yuan to replace

消费保 96018332：销售说 25 年质保，事后只保弹簧，换新要自付 2,600 元

Each still is a headless-Chrome capture of a public URL, taken 14 September 2026. It is a citation, not a court finding and not this Hong Kong Storini SKU. Private names on the platforms are already nicknames. Do not treat a screenshot as proof that every sentence on the original page is true — treat it as proof that the page existed, with this heading, this amount, and this brand reply or silence, on the capture date.

消费保 96018332 — ‘25-year warranty’ sold; later only the springs, 2,600 yuan to replace

English caption. 消费保 96018332, 9 May 2023. 上海真北红星美凯龙, 13,980 yuan in 2017. Sales said 25 years; official copy still says 25-year use-warranty; sag, and the shop then said only the springs are covered and a replacement would cost the customer 2,600 yuan. Later marked ‘resolved / free repair / add firmness in store’. The public record is the gap between the 25-year sentence and the spring-only door — the same small-print move as the US 1.5-inch table.

中文说明。 消费保 96018332，2023-05-09。上海真北红星美凯龙，2017 年 13,980 元。销售说 25 年质保；官方仍宣传 25 年保用；塌陷后店方称只保弹簧，换新要消费者出 2,600 元。后来标记「已解决／免费维修／到店加硬」。公开纪录要钉住的是：25 年那句话，和「只保弹簧」那扇门——与美国 1.5 英寸表格是同一类细字。

繁體說明。 消費保 96018332，2023-05-09。上海真北紅星美凱龍，2017 年 13,980 元。銷售說 25 年質保；官方仍宣傳 25 年保用；塌陷後店方稱只保彈簧，換新要消費者出 2,600 元。後來標記「已解決／免費維修／到店加硬」。公開紀錄要釘住的是：25 年那句話，和「只保彈簧」那扇門——與美國 1.5 英寸表格是同一類細字。

Original URL. https://www.xfb315.com/tousu/96018332

Capture date. 2026-09-14. Headless Chrome, desktop viewport. Not a photograph of a shop. Not generated satire.

Cited as PUB-058 →

Gallery: all captures. Desk: public complaints. This file: serta.asia.

ID	CAP-011
Desk	消费保
Captured	2026-09-14
Source card	PUB-058

CAP-011

Desk

消费保

Captured

2026-09-14

Source card

PUB-058