Dartmouth King: 1.5-inch depressions in under seven months

Cited text. Review dated 12 Feb 2026: Serta Dartmouth king purchased August 2025; significant depressions measuring 1.5 inches in less than seven months. The reviewer cites Serta's 10-year warranty threshold of 1.5 inches and says support was inept. Named as a public review, not as this Hong Kong file's product.

Why it sits next to Storini. This card is not a finding that the Hong Kong Storini mattress is the same SKU or the same dealer. It is a dated, cited public record of how Serta already appears on complaint desks: sagging, warranty measurement gaps, dealer-first doors, installation fights, cut-label goods, and files that close without a brand reply. The Storini file asks for a named case owner, an official-channel invoice, a folding/exposure opinion and a refund. Theme indexed here: sagging at 1.5 inches. Region: US.

Primary URL. https://www.consumeraffairs.com/furniture/serta_mattress.html

Bind this to the twelve questions, the screenshot gallery, the White Glove landing, the 1.5-inch warranty landing, and the Hong Kong record.