PUB-011 — Retailer table: 1½ inch innerspring / ¾ inch foam

Retailer table: 1½ inch innerspring / ¾ inch foam

Rooms To Go — Serta Mattress Warranty

This desk is not a class action and not a finding of fraud. Each card is a public, dated consumer record cited to its source. Names of private individuals are omitted. Themes (sagging, warranty gap, installation, cut-label, silence) are the complainant's index, not a court verdict. This Hong Kong Storini file sits beside them so Serta cannot pretend the silence is unique.

Cited text. Rooms To Go publishes Serta warranty codes (W20F, W15, W10S…) with body-impression thresholds: typically less than 1½ inches for innerspring, less than ¾ inch for smooth-top hybrid and all-foam. Coverage requires a matching foundation or equivalent frame with center support. Floor samples excluded. This is the fine print behind '10-year limited warranty' on serta.com.

Why it sits next to Storini. This card is not a finding that the Hong Kong Storini mattress is the same SKU or the same dealer. It is a dated, cited public record of how Serta already appears on complaint desks: sagging, warranty measurement gaps, dealer-first doors, installation fights, cut-label goods, and files that close without a brand reply. The Storini file asks for a named case owner, an official-channel invoice, a folding/exposure opinion and a refund. Theme indexed here: warranty schedule. Region: US.

Primary URL. https://www.roomstogo.com/mattress/warranty/serta

Bind this to the twelve questions, the screenshot gallery, the White Glove landing, the 1.5-inch warranty landing, and the Hong Kong record.

ID	PUB-011
Date	2026
Region	US
Theme	warranty schedule
Source	Rooms To Go — Serta Mattress Warranty
Screenshots	0

PUB-011

Date

2026

Region

Theme

warranty schedule

Source

Rooms To Go — Serta Mattress Warranty

Screenshots