上海金桥红星美凯龙：ICF ai pro 拆封安装后噪声，金额 19,699 元

Cited text. 2025-03-31 上海浦东金桥红星美凯龙舒达购买 ICF ai pro 智能床架与床垫，约 19,699 元。投诉称师傅未让试睡即拆封安装；抬升马达噪声大于 40 分贝、床托摩擦、鼾声检测无效，要求退货道歉。商家回复称已转相关部门、上海门店已协商。系统后因 30 日无进一步操作自动完成。公开投诉，不是本香港档案的产品。

Why it sits next to Storini. This card is not a finding that the Hong Kong Storini mattress is the same SKU or the same dealer. It is a dated, cited public record of how Serta already appears on complaint desks: sagging, warranty measurement gaps, dealer-first doors, installation fights, cut-label goods, and files that close without a brand reply. The Storini file asks for a named case owner, an official-channel invoice, a folding/exposure opinion and a refund. Theme indexed here: installation / noise. Region: CN.

Primary URL. https://tousu.sina.cn/complaint/view/17383155941

Bind this to the twelve questions, the screenshot gallery, the White Glove landing, the 1.5-inch warranty landing, and the Hong Kong record.