PUB-024 — 使用约一个月即明显塌陷；售后称无作用力下仅 5 毫米

使用约一个月即明显塌陷；售后称无作用力下仅 5 毫米

黑猫投诉 17377821150 — 舒达家居用品(深圳)有限公司

This desk is not a class action and not a finding of fraud. Each card is a public, dated consumer record cited to its source. Names of private individuals are omitted. Themes (sagging, warranty gap, installation, cut-label, silence) are the complainant's index, not a court verdict. This Hong Kong Storini file sits beside them so Serta cannot pretend the silence is unique.

Cited text. 2023 年 11 月购买，2024 年 9 月开始使用，约一个月后明显塌陷、腰酸背痛。2024 年 10 月中旬首次联系售后，对方承认塌陷但称不使用作用力时只有 5 毫米。投诉要求退货退款并明确责任。被投诉主体写为舒达家居用品(深圳)有限公司。

Why it sits next to Storini. This card is not a finding that the Hong Kong Storini mattress is the same SKU or the same dealer. It is a dated, cited public record of how Serta already appears on complaint desks: sagging, warranty measurement gaps, dealer-first doors, installation fights, cut-label goods, and files that close without a brand reply. The Storini file asks for a named case owner, an official-channel invoice, a folding/exposure opinion and a refund. Theme indexed here: sagging. Region: CN.

Primary URL. https://tousu.sina.cn/complaint/view/17377821150

Bind this to the twelve questions, the screenshot gallery, the White Glove landing, the 1.5-inch warranty landing, and the Hong Kong record.

ID	PUB-024
Date	2024-11-25
Region	CN
Theme	sagging
Source	黑猫投诉 17377821150 — 舒达家居用品(深圳)有限公司
Screenshots	0

PUB-024

Date

2024-11-25

Region

Theme

sagging

Source

黑猫投诉 17377821150 — 舒达家居用品(深圳)有限公司

Screenshots