This desk is not a class action and not a finding of fraud. Each card is a public, dated consumer record cited to its source. Names of private individuals are omitted. Themes (sagging, warranty gap, installation, cut-label, silence) are the complainant's index, not a court verdict. This Hong Kong Storini file sits beside them so Serta cannot pretend the silence is unique.
消费保 100237595 — 阳阳 Pro, spine-care pitch, back pain first night, 8,200 yuan 消费保 filing 100237595, 29 December 2025. 舟山第六空间 舒达旗舰店, 阳阳 Pro, 8,200 yuan, sold as professional spine-care, medium-firm, lumbar support. First use 8 December after two months of airing; back pain the first night; no prior lumbar history; shop said ‘new mattress needs adapting’; a further week made it worse. Sidebar on the same capture lists other 舒达 cards: fake-new, 30% restocking, size mismatch, discontinued stock. Platform later auto-closed for lack of a brand reply. The spine-care sentence is the sales copy. The first-night pain is the filing.
Captured 2026-09-14 from https://www.xfb315.com/tousu/100237595.
Why it sits next to Storini. This card is not a finding that the Hong Kong Storini mattress is the same SKU or the same dealer. It is a dated, cited public record of how Serta already appears on complaint desks: sagging, warranty measurement gaps, dealer-first doors, installation fights, cut-label goods, and files that close without a brand reply. The Storini file asks for a named case owner, an official-channel invoice, a folding/exposure opinion and a refund. Theme indexed here: back pain / 护脊宣传. Region: CN.
