PUB-028 — 哈尔滨居然之家里斯本：使用几次塌陷；平台称未获品牌有效回复

哈尔滨居然之家里斯本：使用几次塌陷；平台称未获品牌有效回复

消费保 101017272

This desk is not a class action and not a finding of fraud. Each card is a public, dated consumer record cited to its source. Names of private individuals are omitted. Themes (sagging, warranty gap, installation, cut-label, silence) are the complainant's index, not a court verdict. This Hong Kong Storini file sits beside them so Serta cannot pretend the silence is unique.

消费保 101017272 — Harbin Lisbon sag after a few uses; brand did not reply; 16,500 yuan 消费保 101017272, 16 March 2026. 哈尔滨居然之家舒达专柜, Lisbon model, installed 28 October, 16,500 yuan. Sag after a few uses; the shop said only spring-caused sag counts as a quality issue. On 1 May 2026 the platform auto-closed: ‘we did not obtain an effective reply from the complained-of brand.’ That sentence is why this still sits next to eight unanswered Hong Kong notices. Captured 2026-09-14 from https://www.xfb315.com/tousu/101017272.

Cited text. 哈尔滨居然之家舒达专柜 10 月 28 日安装里斯本，16,500 元。投诉称使用几次后塌陷，店里说只有弹簧引起的塌陷才是质量问题。消费保 2026-05-01 自动完结，理由是未获得投诉品牌方的有效回复。

Why it sits next to Storini. This card is not a finding that the Hong Kong Storini mattress is the same SKU or the same dealer. It is a dated, cited public record of how Serta already appears on complaint desks: sagging, warranty measurement gaps, dealer-first doors, installation fights, cut-label goods, and files that close without a brand reply. The Storini file asks for a named case owner, an official-channel invoice, a folding/exposure opinion and a refund. Theme indexed here: sagging / no brand reply. Region: CN.

Primary URL. https://www.xfb315.com/tousu/101017272

Bind this to the twelve questions, the screenshot gallery, the White Glove landing, the 1.5-inch warranty landing, and the Hong Kong record.

ID	PUB-028
Date	2026-03-16
Region	CN
Theme	sagging / no brand reply
Source	消费保 101017272
Screenshots	1

PUB-028

Date

2026-03-16

Region

Theme

sagging / no brand reply

Source

消费保 101017272

Screenshots