PUB-034 — 舒达中国保用：不当搬动及折曲造成的损坏不在免费保用之列

舒达中国保用：不当搬动及折曲造成的损坏不在免费保用之列

serta.cn 保用条款

This desk is not a class action and not a finding of fraud. Each card is a public, dated consumer record cited to its source. Names of private individuals are omitted. Themes (sagging, warranty gap, installation, cut-label, silence) are the complainant's index, not a court verdict. This Hong Kong Storini file sits beside them so Serta cannot pretend the silence is unique.

Cited text. 中国保用条款把不当搬动和折曲列为不可免费保用的损坏类型。本案照片显示绑带近 90 度折叠。条款本身说明折曲不是无风险动作。本档案要求厂家现场检查后的书面意见，而不是用一张照片代替鉴定。

Why it sits next to Storini. This card is not a finding that the Hong Kong Storini mattress is the same SKU or the same dealer. It is a dated, cited public record of how Serta already appears on complaint desks: sagging, warranty measurement gaps, dealer-first doors, installation fights, cut-label goods, and files that close without a brand reply. The Storini file asks for a named case owner, an official-channel invoice, a folding/exposure opinion and a refund. Theme indexed here: folding exclusion. Region: CN.

Primary URL. https://serta.cn/WarrantyTerms/index.aspx

Bind this to the twelve questions, the screenshot gallery, the White Glove landing, the 1.5-inch warranty landing, and the Hong Kong record.

ID	PUB-034
Date	2026
Region	CN
Theme	folding exclusion
Source	serta.cn 保用条款
Screenshots	0

PUB-034

Date

2026

Region

Theme

folding exclusion

Source

serta.cn 保用条款

Screenshots