iComfort Pro sagging near 1 inch in 6–8 months; warranty waits for 1.5 inches

Cited text. 17 November 2024: poster bought an iComfort Pro HD firm 6–8 months earlier, waking in pain, sag close to one inch, warranty will not move until past 1.5 inches. Compares Sealy’s 0.5-inch threshold. A later comment describes an iComfort Pro Canterbury with back pain at seven weeks.

Why it sits next to Storini. This card is not a finding that the Hong Kong Storini mattress is the same SKU or the same dealer. It is a dated, cited public record of how Serta already appears on complaint desks: sagging, warranty measurement gaps, dealer-first doors, installation fights, cut-label goods, and files that close without a brand reply. The Storini file asks for a named case owner, an official-channel invoice, a folding/exposure opinion and a refund. Theme indexed here: iComfort Pro sag under 1.5 inch. Region: US / CA.

Primary URL. https://www.reddit.com/r/Mattress/comments/1gtrb9h/serta_icomfort_pro_hd

Bind this to the twelve questions, the screenshot gallery, the White Glove landing, the 1.5-inch warranty landing, and the Hong Kong record.